Archive for the Category »Consumers «

Dec
10
Solving a price discrepancy in the hypermarkets?

The next time if you are ever in the situation where you are charged for a higher price compared to the price tag on the shelf, you can demand the hypermarket to charge you at the lowest price. According to my dad’s friend, the consumers are covered by the Malaysian Consumer Protection Act 1999 which specified that all traders including hypermarkets should always honor the lowest price. It is in the Section 12 of the Consumer Protection Act 1999.

If they refuse to do that, go and make a report with the Consumer Tribunal Court. The primary objective of this Tribunal Court is to let consumers have a forum to file claims in a fast, cheap and simple way. The filing fee to file a claim is only RM5.00 and you will need to fill a claim form which is known as Form 1.

To know more, go and check out the Consumer Tribunal Court website.

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Dec
05
Another Price Discrepancy – Jusco Queensbay Mall

Seems like the problem of price discrepancy between what is listed on the shelf tag and the actual amount charged is quite common among the hypermarkets or supermarkets. 2 days ago, we faced similar problem at Giant Hypermarket.

Today, I went for lunch with my dad and brother at the Queensbay Mall, Penang. After our meal, we decided to buy the Ambi Pur car refresher from Jusco Queensbay Store. As we were in a rush, we did not managed to scan and check the price before proceeding to the cashier. And since we were only buying 1 item, it was easy for us to remember the price which was RM14.90 as listed on the shelf.

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Category: Consumers, Shopping  Tags: , , , , ,  2 Comments
Dec
03
Giant Hypermarket – Everyday low prices! (Is it really true?)

Giant Hypermarket which claimed to ensure that consumers pay the lowest prices may not be entirely correct. They may claim to offer low prices but it is not necessary true if you are not careful with the actual amount that you are paying for the items, as it is usually due to human errors.

I regularly shopped at Giant Hypermarket in Bayan Baru, Penang with my parents and have on many occasions came across huge price discrepancies between what is labeled on the shelf compared to what is paid at the counter. Sometimes the price discrepancies could even ridiculously go above RM10 per item. In the past, we used to just inform the sales assistant to get it rectified. But however, I have noticed that this is still happening and I thought it would be a good idea to inform the public about it so that they could be more careful. I know that these mistakes are not intentional but then it could still causes us to end up paying more.

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Category: Consumers, Shopping  Tags: , , , , , , ,  One Comment